Frequently Asked Questions

Can I take the shipment after opening and checking the contents inside?
As per company policy, a shipment can't be opened before delivery, but you can accept the shipment and get in touch with us later in case you have any c...
Wed, 22 Apr, 2026 at 4:48 PM
My order has reached the nearest delivery hub, but why isn't it out for delivery yet?
The courier service delivering your order are responsible for making sure that your order reaches you within the delivery date. Be assured, you'll get a...
Wed, 22 Apr, 2026 at 4:49 PM
Why can't I track my order even though it has been shipped?
Usually it takes around 24 hours to the logistic team to update the right status. 
Wed, 22 Apr, 2026 at 4:50 PM
Can I collect the product from warehouse/hub?
Orders cannot be picked up from a warehouse, hub, or delivery center. Instead, orders will be delivered to the address provided by the customer. We request ...
Wed, 22 Apr, 2026 at 4:50 PM
When will I get my order once its status changes to 'Out for Delivery'?
Usually once the status is changed the courier person will contact you within 24 hours. 
Wed, 22 Apr, 2026 at 4:52 PM
Do you offer international shipping?
We do not offer international shipping for our products. Our shipping services are currently limited to within India only. If you have any friends or family...
Wed, 22 Apr, 2026 at 4:52 PM
How can I get my order delivered faster? is there any express shipping option on the website? Can I get 1 day delivery or priority express shipping option?
Currently we are not offering EXPRESS/PRIORITY delivery, however we ensure that your order gets delivered most of the time before Estimated Delivery Date. 
Wed, 22 Apr, 2026 at 4:53 PM
My order status is delivered but I have not got the package, what do I do?
Kindly check if any of your neighbours/friends/relatives/house owners/security guards/ well wishers have collected your product on your behalf. Wait until e...
Wed, 22 Apr, 2026 at 4:55 PM
How safely do you ship the bike to my location?
Here comes an important role of bike armor which we have specially designed to ship the bikes ready to ride across the country safely for more in depth deta...
Wed, 22 Apr, 2026 at 4:54 PM
Few parts/components/items are missing in my order?
Be assured, our riders are taken care off. To facilitate a prompt resolution, Please provide a clear video of the issue showing all the items received and t...
Wed, 22 Apr, 2026 at 4:56 PM