Frequently Asked Questions

Can I take the shipment after opening and checking the contents inside?
As per company policy, a shipment can't be opened before delivery, but you can accept the shipment and get in touch with us later in case you have any c...
Sat, 17 Feb, 2024 at 3:15 PM
My order has reached the nearest delivery hub, but why isn't it out for delivery yet?
The courier service delivering your order is responsible for making sure that your order reaches you within the delivery date. Rest assured, you'll get ...
Sat, 17 Feb, 2024 at 3:15 PM
Why can't I track my order even though it has been shipped?
Usually, it takes around 24 hours for the logistic team to update the right status.
Sat, 17 Feb, 2024 at 3:16 PM
Can I collect the product from warehouse/hub?
Orders cannot be picked up from a warehouse, hub, or delivery center. Instead, orders will be delivered to the address provided by the customer.
Sat, 17 Feb, 2024 at 3:17 PM
When will I get my order once its status changes to 'Out for Delivery'?
Usually, once the status is changed the courier person will contact you with in 24 hours.
Sat, 17 Feb, 2024 at 3:18 PM
Do you offer international shipping?
We do not offer international shipping for our products. Our shipping services are currently limited to within India only. If you have any friends or family...
Sat, 17 Feb, 2024 at 3:18 PM
How can I get my order delivered faster? is there any express shipping option on the website? Can I get 1 day delivery or priority express shipping option?
Yes, we do have an express shipping option on the website as you proceed to check out you can opt for the shipping type.
Sat, 17 Feb, 2024 at 3:19 PM
My order status is delivered but I have not got the package, what do I do?
Kindly check if any of your neighbors/friends/relatives/house owners/security guards/well-wishers have collected your product on your behalf. Wait until the...
Sat, 17 Feb, 2024 at 3:24 PM
How safely do you ship the bike to my location?
Here comes an important role of bike armor which we have specially designed to ship the bikes ready to ride across the country safely. for more in details d...
Sat, 17 Feb, 2024 at 3:27 PM
Few parts/components/items are missing in my order?
Rest assured, our riders are taken care of. To facilitate a prompt resolution, Please provide a clear video of the issue, a video of the outer packaging to ...
Wed, 13 Mar, 2024 at 6:25 PM