Frequently Asked Questions

Will I be charged for Shipping?
 We currently offer free shipping for all orders above Rs 1,499 ( PREPAID). 
Wed, 22 Apr, 2026 at 4:27 PM
How are my items shipped to me?
 All orders are shipped by our warehouses safely through courier services that deliver the packages to your address. We use courier companies like Bluedart,...
Wed, 22 Apr, 2026 at 4:27 PM
What is the Estimated Delivery Time?
You will be notified of the tracking details as soon as it is shipped! Once shipped, the tracking link shall be shared with you via email, stating the statu...
Wed, 22 Apr, 2026 at 4:28 PM
Where is my order?
You should receive tracking details in your registered email id as soon as your items have been processed. Once an order has been processed, we aim to dispa...
Wed, 22 Apr, 2026 at 4:29 PM
Can I change my delivery address?
We are sorry but once orders are confirmed and processed editing details or changing delivery address is not possible. If order is not processed You can can...
Wed, 22 Apr, 2026 at 4:32 PM
What do I do if my order is confirmed but has not yet dispatched?
Once an order has been processed, we aim to dispatch your products within 48 working hrs from our warehouses. In case of any delay, our rider support team s...
Wed, 22 Apr, 2026 at 4:41 PM
Will the delivery be tried again if I'm not able to collect my order the first time?
Couriers make sure that the delivery is re-attempted the next working day if delivery failed for the first time. Overall, they make a total of 3 attempts to...
Wed, 22 Apr, 2026 at 4:42 PM
Help! My order is delayed.
On the rare occasions your order gets delayed, please check your email and whatsapp messages for latest updates about your order. 
Wed, 22 Apr, 2026 at 4:43 PM
My order status shows 'Out for Delivery', but I haven't got it yet. When will I get it?
Once the order status changes from in transit to out for delivery generally within 24 hours the courier person shall reach out to you via call. 
Wed, 22 Apr, 2026 at 4:44 PM
Can you ship all my order/products in 1 box/shipment?
It varies, we try our best to ship all the items in 1 shipment, however if dispatch locations are different. Your order will be coming in 2 or more shipment...
Wed, 22 Apr, 2026 at 4:45 PM