Frequently Asked Questions

Will I be charged for Shipping?
 We currently offer free shipping for all orders above Rs 1,999 (PREPAID)
Fri, 16 Feb, 2024 at 6:59 PM
How are my items shipped to me?
 All orders are shipped by our warehouses safely through courier services that deliver the packages to your address. We use courier companies like Bluedart,...
Sat, 17 Feb, 2024 at 3:06 PM
What is the Estimated Delivery Time?
You will be notified of the tracking details as soon as it is shipped! Once shipped, the tracking link shall be shared with you via email, stating the statu...
Sat, 17 Feb, 2024 at 3:07 PM
Where is my order?
You Should Receive Tracking Details In Your Registered Email ID as Soon As Your Items Have Been Processed. Once An Order Has Been Processed, We Aim To Dispa...
Sat, 17 Feb, 2024 at 3:07 PM
Can I change my delivery address?
 You can change the delivery address before your orders have been processed. Kindly note that once the orders are processed, we shall not be able to edit yo...
Sat, 17 Feb, 2024 at 3:08 PM
What do I do if my order is confirmed but has not yet dispatched?
 Once an order has been processed, we aim to dispatch your products within 48 hours from our warehouses, In case of any delay, our rider support team shall ...
Sat, 17 Feb, 2024 at 3:09 PM
Will the delivery be tried again if I'm not able to collect my order the first time?
Couriers make sure that the delivery is re-attempted the next working day if you can't collect your order the first time. Overall, they make a total of ...
Sat, 17 Feb, 2024 at 3:09 PM
Help! My order is delayed.
 On the rare occasion that your order is delayed, please check your email and messages for updates.
Sat, 17 Feb, 2024 at 3:11 PM
My order status shows 'Out for Delivery', but I haven't got it yet. When will I get it?
Once the order status changes from in transit to out for delivery generally within 24 hours the courier person shall reach out to you via call.
Sat, 17 Feb, 2024 at 3:12 PM
Can you ship all my order/products in 1 box/shipment?
The shipping process may vary. While we strive to ship all items in one shipment, if dispatch locations are different, your order may come in two or more sh...
Sat, 17 Feb, 2024 at 3:14 PM