Frequently Asked Questions

What is the warranty on the products which I buy from your site?
All the details regarding warranty are provided on the product page. Please scroll down and click on the warranty segment to access a dedicated page with co...
Wed, 22 Apr, 2026 at 5:48 PM
How do I claim the warranty / Do you support warranty post purchase?
Yes, we do support warranty post purchase, If your product falls under warranty timeline, kindly reach out to us through website chat support. 
Wed, 22 Apr, 2026 at 5:48 PM
The product which I have received is not working? what do I do?
Please create a clear video detailing the issue and share your order details with us via website chat support. Rest assured, our dedicated rider support tea...
Wed, 22 Apr, 2026 at 5:49 PM
How do I apply for warranty with Bumsonthesaddle?
No need to worry; our riders are in good hands. All the products on our website are covered under warranty as per Brands Policies in the country. However, p...
Wed, 22 Apr, 2026 at 5:51 PM