Frequently Asked Questions

What is the warranty on the products I buy from your site?
All the details regarding the warranty are provided on the product page. Please scroll down and click on the warranty segment to access a dedicated page wit...
Fri, 16 Feb, 2024 at 7:03 PM
How do I claim the warranty / Do you support warranty post purchase?
Yes, we do support warranty post-purchase, If your product falls under the warranty timeline, kindly reach out to us at support@bumsonthesaddle.com
Sat, 17 Feb, 2024 at 3:51 PM
The product which I have received is not working? what do I do?
Please create a clear video detailing the issue and share your order details with us via email at support@bumsonthesaddle.com. Rest assured, our dedicated r...
Fri, 8 Mar, 2024 at 2:55 PM
How do I apply for warranty with Bumsonthesaddle?
No need to worry; our riders are in good hands. All the products on our website are covered by a global warranty. However, please note that Bumsonthesaddle ...
Fri, 8 Mar, 2024 at 2:56 PM