No need to worry; our riders are in good hands. All the products on our website are covered by a global warranty. However, please note that Bumsonthesaddle does not directly provide a warranty, as we are resellers. We can assist in facilitating the warranty process with the brand since we are authorized resellers, providing you with the necessary support. Simply contact us via email at support@bumsonthesaddle.com, providing your order details along with a clear video showcasing the issue. We will then guide you through the next steps.