Frequently Asked Questions

Which cards/payment methods will you accept?
We accept all Indian Visa and Mastercard debit and credit cards along with a host of other payment methods. We offer the following payment methods: Credit ...
Wed, 22 Apr, 2026 at 3:54 PM
Which International cards will you accept?
We accept DINERS CLUB and AMEX (American Express) 
Wed, 22 Apr, 2026 at 4:00 PM
Do you offer Cash on Delivery?
Yes! We have Cash On Delivery enabled for selected pin codes across India. Cash On Delivery has an upper cap of Rs. 19,999 
Wed, 22 Apr, 2026 at 4:01 PM
Can I change my payment Method?
Sorry, once the order is confirmed on our website, you cannot change the payment method. 
Wed, 22 Apr, 2026 at 4:02 PM
I placed the order in the website but did not recieve any confirmation and payment is debited from the back / Payment has gone thru and you have not received an order confirmation?
As soon as you place the order, you should receive an email confirmation regarding the confirmation of your order. If you haven't received any confirmat...
Wed, 22 Apr, 2026 at 4:03 PM
Any hidden charges that I need to be aware about?
There are absolutely no hidden charges. The prices listed are final and all-inclusive. You only pay the total amount shown in your cart/checkout page. 
Wed, 22 Apr, 2026 at 4:04 PM
How safe are payments on your site?
Security is our top priority. We utilize the technical services of well-known and highly secure payment processors (Pay U, Easebuzz, Snapmint ) to handle al...
Wed, 22 Apr, 2026 at 4:12 PM
How are Chargebacks handled?
A chargeback is a dispute against a particular transaction raised by the cardholder (end-user) and reported to their card-issuing bank. A chargeback is a pr...
Wed, 22 Apr, 2026 at 4:20 PM
How can I convert my Cash on delivery order to a prepaid?
Once the order is placed for cod changing payment method is not possible, you can either cancel the order from the website if the order is not processed and...
Wed, 22 Apr, 2026 at 4:22 PM
Why can't I see the COD option on my payment page / My order is below 20000rs but I can not see the COD option it directly takes me to the razor pay page?
Certainly! We do offer Cash on Delivery (COD) across India. However, please note that COD orders have an upper cap of Rs. 19,999. For orders exceeding this ...
Wed, 22 Apr, 2026 at 4:24 PM