Frequently Asked Questions

How Do I Place an Order on the Website?
To Place An Order, Please Follow These Steps 1. Add The Product To Your Cart. You Can Continue Shopping Other Items, Or Proceed Towards Checkout 2. Add A De...
Wed, 22 Apr, 2026 at 3:07 PM
How do I know if my order has been confirmed?
An E-Mail & Whatsapp Message Will Be Sent Once You Have Successfully Placed Your Order On Our Site. You Will Receive A Tracking Number Via Email Once I...
Wed, 22 Apr, 2026 at 3:07 PM
Are there any hidden charges when I make a purchase on the site?
We Have Done Our Best To Factor In All Associated Costs With The Sale And This Is Reflected In The Final Invoice Amount.  In Case There Are Any Unforeseen ...
Wed, 22 Apr, 2026 at 3:08 PM
How do I make a change to my order?
Once the order is placed it can not be edited instead you can cancel the order and plcae the order for the right one, NOTE - : If you don't see the Canc...
Wed, 22 Apr, 2026 at 3:10 PM
How can I cancel my order?
To cancel or edit your order, please go to My Account > My Orders > Click on the "Edit or Cancel" button. Note: If you don't see the Can...
Wed, 22 Apr, 2026 at 3:11 PM
How can I check my order status?
You can track your order via the "TRACK YOUR ORDER" page. Once an order has been shipped, you will receive the tracking details in your registered...
Wed, 22 Apr, 2026 at 3:12 PM
How I can get an Invoice for my recent/older orders?
To get the invoice of your order, kindly reach us via website chat support with your full order ID.
Wed, 22 Apr, 2026 at 3:13 PM
Can I reinstate a cancelled order?
No, a cancelled order can not be reinstated. Kindly place a new order.
Wed, 22 Apr, 2026 at 3:14 PM
How long does it take to cancel an order?
It happens pretty fast as soon as you click on the cancel order and a cancellation confirmation message shall be sent to your email. 
Wed, 22 Apr, 2026 at 3:15 PM
How will I know the availablity of the prodcuct/How do I check the availability of the product before placing the order?
All products are  available as displayed on the website. In the event of an unfortunate out-of-stock situation, our rider support team will promptly provide...
Wed, 22 Apr, 2026 at 3:16 PM