Frequently Asked Questions

How Do I Place an Order on the Website?
To Place An Order, Please Follow These Steps 1. Add The Product To Your Cart. You Can Continue Shopping Other Items, Or Proceed Towards Checkout 2. Add A ...
Fri, 16 Feb, 2024 at 6:32 PM
How do I know if my order has been confirmed?
An E-Mail & SMS Will Be Sent Once You Have Successfully Placed Your Order On Our Site. You Will Receive A Tracking Number Via Email Once Items Have Bee...
Sat, 17 Feb, 2024 at 2:42 PM
Are there any hidden charges when I make a purchase on the site?
We Have Done Our Best To Factor In All Associated Costs With The Sale And This Is Reflected In The Final Invoice Amount. In Case There Are Any Unforeseen Co...
Sat, 17 Feb, 2024 at 2:48 PM
How do I make a change to my order?
Once the order is placed it can not be edited instead you can cancel the order and place the order for the right one. NOTE - : If you don't see the Canc...
Sat, 17 Feb, 2024 at 2:49 PM
How can I cancel my order?
To cancel or edit your order, please go to My Account > My Orders > Click on the "Edit or Cancel" button. Note: If you don't see the Can...
Sat, 17 Feb, 2024 at 2:50 PM
How can I check my order status?
You can track your order via the "TRACK YOUR ORDER" page. Once an order has been shipped, you will receive the tracking details in your registered...
Sat, 17 Feb, 2024 at 2:50 PM
How I can get an Invoice for my recent/older orders?
To get the invoice for your order, kindly drop the email at support@bumsonthesaddle.com with your full order ID.
Sat, 17 Feb, 2024 at 2:51 PM
Can I reinstate a cancelled order?
No, a canceled order can not be reinstated. Kindly place a new order.
Sat, 17 Feb, 2024 at 2:52 PM
How long does it take to cancel an order?
It happens pretty fast as soon as you click on the cancel order and a cancellation confirmation message shall be sent to your email.
Sat, 17 Feb, 2024 at 2:54 PM
How will I know the availablity of the prodcuct/How do I check the availability of the product before placing the order?
All products are available as displayed on the website. In the event of an unfortunate out-of-stock situation, our rider support team will promptly provide ...
Sat, 17 Feb, 2024 at 2:55 PM