Frequently Asked Questions

I had seen the a product in the website few days ago and when decided to place the order today, the MRP is different?
We are the online seller and we do not have control over the MRP of the product, if there are any changes in the MRP it's ultimately a brand call.
Sat, 17 Feb, 2024 at 2:56 PM
I see a product is not available in your website, when will you restock it?
As of now, the brand gets the product to the country, and we currently do not have any updates regarding the next shipment. Any updates will be reflected on...
Sat, 31 Aug, 2024 at 3:44 PM
The product I received is different from what I ordered on the website.
No need to worry, we've got our riders covered. Kindly provide a clear video of the issue, along with images of the product barcode, MRP sticker, and yo...
Fri, 8 Mar, 2024 at 1:08 PM
I have been charged more than the MRP given on the product?
We ensure that all products on the website are priced at the correct MRP. It is very rare that we have charged more than the MRP. If this has occurred, kind...
Fri, 8 Mar, 2024 at 1:59 PM
I have received a different product from what I ordered on the website?
No need to worry, we've got our riders covered. Kindly provide a clear video of the issue, along with images of the product barcode, MRP sticker, and yo...
Fri, 8 Mar, 2024 at 2:01 PM
I ordered a specific size from your website, but the item I received is a different size?
We've got our riders covered. Please provide a clear video of the size mentioned on the tag, along with clear images of the product barcode, MRP sticker...
Fri, 8 Mar, 2024 at 2:03 PM
I received a completely different order from what I had placed.
No cause for concern; our riders are under our protection. Please provide a clear video explaining the issue, along with clear images of the product barcode...
Fri, 8 Mar, 2024 at 2:06 PM
The item received doesn't match the description on our website.
No need to worry; we've got our riders covered. Please provide a clear video showcasing the issue, along with images of the product barcode, MRP sticker...
Fri, 8 Mar, 2024 at 2:08 PM
The product I have ordered is different material/colour/ design than what I have received?
We've got our riders covered. To assist you promptly, could you please provide a clear video explaining the differences, along with images of the produc...
Fri, 8 Mar, 2024 at 2:11 PM
I have received a expired product?
While it's highly unusual for us to dispatch expired items, we understand the concern. Rest assured, we've got your back. To assist you promptly, pl...
Wed, 13 Mar, 2024 at 12:28 PM