Frequently Asked Questions

How do I use the gift card/storecredits?
You will receive an email containing the store credit/gift card details and instructions on how to use it during your next purchase on our website. When you...
Fri, 16 Feb, 2024 at 7:04 PM
when will the gift card expiry/ is there any time period for the giftcard?
Our gift cards have no expiry dates, which provides customers with more flexibility and peace of mind. It allows them to use the gift card whenever they fin...
Sat, 17 Feb, 2024 at 3:52 PM
Can I use reward points to avail discount on the products?
Reward points can only be used for creating a free shipping code.
Sat, 17 Feb, 2024 at 3:52 PM
I redeemed the reward points to create a free shipping code, but I've lost it. How can I retrieve it?
I'm sorry, but once the free shipping code is created, we are unable to assist in retrieving it if it is lost.
Sat, 17 Feb, 2024 at 3:53 PM
I had placed an order using a gift card and subsequently canceled it. Will I receive a new gift card?
If your order was placed via a gift card and you have canceled it, you can try placing the order again after some time with the same gift card, as the order...
Sat, 17 Feb, 2024 at 3:54 PM
I want to place the order via a gift card, and for the difference in amount, I would like to opt for COD (Cash on Delivery).
If you are placing an order using a gift card, the entire amount for the difference has to be prepaid. Unfortunately, the gift card cannot be used to combin...
Sat, 17 Feb, 2024 at 3:54 PM
My Gift card is not working?
Kindly check if you have already used the gift card to make any purchases on our website. If not, please drop us an email with your gift card details at sup...
Sat, 17 Feb, 2024 at 3:55 PM