Frequently Asked Questions

What is an OPEN BOX Product and can I return the open box items?
OPEN BOX means the packaging and box have been opened, and the item may or may not have been removed. These products are typically floor models, display mod...
Fri, 16 Feb, 2024 at 7:01 PM
What is Clearance Products and is it eligible to return?
CLEARANCE Products are unused products that are in 100% working condition. These products generally have cosmetic damages (scratches or dents). Please refer...
Sat, 17 Feb, 2024 at 3:49 PM
Are all the products original in the website?
Yes, all the products you see on the website are 100% original brands, and we are registered authorized dealers.
Sat, 17 Feb, 2024 at 3:49 PM
Do you buy old products from customers? or can you help me in re-selling the bike?
At the moment, we do not offer any buyback options for products, and our business does not involve dealing with used bikes or products.
Sat, 17 Feb, 2024 at 3:50 PM